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Job Details

Clinical Services Specialist - Administrative Support

Company name
Blood Systems, Inc.

Location
Denver, CO
4 hit(s)  

Profile

Job Description:

PRIMARY PURPOSE:

Under general direction, provides clerical and administrative support to the department related to donor eligibility issues, scheduling of specialized donations procedures and management of research recruitment process. Initiates, investigates, and concludes decisions related to product investigations and deviation management.

DUTIES AND RESPONSIBILITIES:

Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.

Assures quality customer service to all customers.

Maintains good attendance and punctuality per the absence policy.

Performs functions of Donor Relations Department associated with donor eligibility and scheduling of specialized procedures.

Performs routine office management duties.

Participates with follow up of product safety issues by initiating a Product Investigation Reports, initiating the deviation management system in response to the receipt of information that may impact product safety.

Provides efficient scheduling of specialized donations (therapeutic donations).

Manages research donor processes

Upon divisional need, provides assistance to Donor Qualification and/or Specialized Donations.

Performs all other duties, at the discretion of management, as assigned.

REQUIREMENTS:

Knowledge/Education

High School diploma or equivalent required

Licenses/ Certifications

License Practical Nurse, Paramedic, Medical Licensed Technician, or degree in health sciences preferred

Experience

Previous medical terminology experience required

Previous administrative experience preferred

Skills/Abilities

Must possess the skills and abilities to successfully perform all assigned duties and responsibilities

Must be able to maintain confidentiality

Knowledge of Medical Terminology

Knowledge of computers, photocopying equipment and fax machines

Strong customer service skills

Ability to maintain confidentiality related to internal and external customer issues

Ability to complete assigned tasks with a high level of accuracy

Ability to work in an environment that includes constant interruption and the need to continuously evaluate and manage workload priorities

Blood Systems Inc. is an equal opportunity employer. EEO/Minorities/Females/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to accommodation@bloodsystems.org

or call 1-844-220-2612 to let us know the nature of your request. A representative will respond to accommodation requests within two business days.  Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.

Please see the below information about applicant rights and our commitment to compliance:

EEO is the Law

EEO is the Law Supplement

Pay Transparency

e-Verify

All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.

Company Profile

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