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CLINICAL TRIAGE NURSE - NURSE ADVICE LINE

Location
Albuquerque, NM

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About Us**MEMBERS ONLY**SIGN UP NOW***. is a locally owned, not-for-profit healthcare system of eight hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state’s largest private employer with approximately 11,000 employees. Presbyterian’s story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.  We are part of New Mexico’s history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come. Job Description  Type of Opportunity: Part Time (.45 to .89)FTE: 0.500000Exempt: NoWork Schedule: NightsLocation: Rev Hugh Cooper Admin Center   Minimum Requirements:Associates degree, bachelors preferred. New Mexico Board of Nursing RN License with Multi-State Compact Licensure status required, with at least 3 years of experience in clinical setting, emergency medicine, urgent care, or managed care experience. Organizational and Analytical skills: Experienced analytical skills as applicable to interpret medical records. Experience with detailed research, coordination and organizational skills. Demonstrated critical thinking skills as evidenced by experience, education, and/or the pre-hire interview processSummary:Performs clinical triage and review of inbound member and patient calls to the PHP Nurse Advice Line to ensure that services rendered to customers meet clinically appropriate direction and triage. Utilizes clinical skills to coordinate, document, and communicate all aspects of the appropriate clinical advice and triage based on criteria and in adherence to adopted protocols. Clinical triage includes all levels of acuity of medical presentations. Assists callers and members with coordination of care to in plan providers and appropriate urgent and emergent care. Validates and interprets medical information from callers using evidence-based criteria sets. Consults with PHP medical directors on non-emergent cases where protocols are not clear. Refers callers of various acuities to venues of care-- including primary care, urgent or emergent care, ALS services, or public health services such as Poison Control Center or Public Health Department. May work varied shifts and performs occasional on-call assignments  Benefits Benefits are effective day-one (for .45 FTE and above) and include:Competitive salariesFull medical, dental and vision insuranceFlexible spending accounts (FSAs)Free wellness programsPaid time off (PTO)Retirement plans, including matching employer contributionsContinuing education and career development opportunitiesLife insurance and short/long term disability programs About New MexicoNew Mexico’s unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich life>Santa Fe’s artists, and you get an eclectic mix of people, places and experiences that make this state great. Cities in New Mexico are continually ranked among the nation’s best places to work and live by Forbes magazine, Kiplinger’s Personal Finance, and other corporate and government relocation managers like Worldwide ERC. New Mexico offers endless recreational opportunities to explore, and enjoy an active life> AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

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