Under the Direction of the Vice President of Violence Intervention & Prevention Services (VIPS), the Director of VIPS plans, develops, directs and effectively administers effective violence prevention services for the program. This includes responsibility for therapeutic interventions for participants as well as strategic planning and program development to meet agency and program goals and objectives. Monitoring Service Delivery Provides regular supervision to the supervisory team. Routinely evaluates services against program plan, governing bodies and policy and procedure; makes necessary adjustments to improve the effectiveness and efficiency of services Monitors and interprets DCFS, agency and other relevant policies to ensure that assigned staff are familiar with current policies and that agency programs are consistent with these polices Identifying and Addressing Program and Participant Needs Provide consultation and direction to the VIPS Department to ensure that appropriate interventions are used. Guides all program employees to base interventions on clinically appropriate, best practice, and ethical considerations. Guides and directs supervisory staff during crises to minimize trauma for the participant and to support the employee’s efforts. Uses the Mental Health diagnoses of participants to assist supervisory staff in considering appropriate interventions. Considers any cultural factors that may be impacting the participant or the appropriateness of services, and proficiently addresses them to provide needed services. Developing and Leading Employees Orients and trains new employees according to program and department guidelines to ensure all new employees are ready and able to perform as necessary. Sets and evaluates clear and collaborative individual performance goals for direct reports. Encourages employee development by supporting training, assigning challenging work, and delegating tasks when appropriate. Coaches and mentors direct reports around employee interests and career goals. Provides critical feedback to employees around areas of development for increased performance. Recognizes and rewards employee performance, initiative and decision-making (rapid rewards, employee of the month, etc.) Completes meaningful Annual Performance Reviews for all direct reports and submits on time. Promotes the professional development off all department staff. Supervises and provides leadership to all assigned department employees. Program Administration and Planning Participates in the development and management of the VIPS budget. Implements programming that will increase the efficiency of the program and improve the delivery of services to participants. Maintains current knowledge and acts as a resource for employees on updated Medicaid, DCFS, ucan, and legal requirements for service delivery and documentation. Uses clinical and population specific knowledge to develop and plan appropriate services and programming for participants Accurately oversees the completion of all reports and documentation required by DCFS and other contracting and regulatory bodies. Ensures that Crisis Management protocols for the department are followed. Manages departmental budget by following Finance Dept. procedures in approving petty cash, payments, check requests, mileage and expense reimbursements and other program expenses. Manages employee job performance by following HR procedures and documentation requirements for: hiring; job scheduling and assignment; disciplinary actions; recommendations for salaries, raises, promotions, demotions and terminations. Accountability and Compliance Strategies with management staff on program evaluation and methods for continuous quality improvement in file quality, staff development, outcome goals, participant services and other issues related to the clinical division and program quality. Follows all applicable regulatory standards, including but not limited to: Medicaid Rules, COA standards, IDCFS licensing regulations, IDCFS policy and procedure. Leads program in accountability, quality and compliance through example and modeling behavior. Ensures compliance with ucan Continuous Quality Improvement initiatives and corrective plans. Implements policy, practice and procedural changes to better serve participants and to comply with regulations. Team Building and Agency Networking Maintains relationships and participates in community and government committee activities and networks affecting the services provided to participants. Builds strong interpersonal relationships with team and among the team members Facilitates regular and productive team meetings and encourages team member participation Defines each employee’s role and responsibilities within the team and delegates in an effective manner while considering individual skills and workloads. Accepts feedback and ideas from team and is constructive when giving feedback. Discusses alternative problem solving and is open to new ideas and ways of doing things Shares specialized knowledge and resources with team and other UCAN departments. Coordinates services with multiple UCAN programs to ensure appropriate services for participants and teamwork between programs Plans for participant transitions to other UCAN programs to provide seamless transition for participants and a cooperative team process. MSW or MS/MA in a human service field required Extensive experience in violence prevention/intervention is required 5 years’ experience in a clinical setting and/or a child welfare setting 5 years of supervisory experience Trauma knowledge and experience preferred Special Knowledge and Qualifications: Is open and respectful of cultural and socioeconomic characteristics of clients and is willing and competent to work with a diverse client population. Excellent interpersonal, leadership and problem solving skills. Ability to work as both a leader and a member of a team Maintains relevant current knowledge of the field by participation in training sessions, seminars and conferences Demonstrated clinical skills and clinical supervision skills Familiar with child welfare and able to work in a multidisciplinary setting. Effective verbal and written communication skills. Ability to work both independently and a part of a high functioning team. Experience and ability to use computers for data entry, communication and report writing Car and valid Illinois driver’s license and insurance required.