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Job Details


Company name
Mercy Health System.

Janesville, WI

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Plans, directs and coordinates technical activities of the laboratory in addition to performing clinical lab procedures. Possesses expertise and an in depth knowledge of regulations in one of the following lab specialties: Histology, Cytology, Hematology, Chemistry, Blood Bank, Microbiology or Point of Care Testing.


Collect patient specimens

Utilize the Information System to receive patients, order and collect samples, test results, answer questions from nurses and physicians, document quality control activities and produce reports required to perform job tasks.

Perform lab tests in the lab specialties of hematology, urinalysis, chemistry and blood bank, molecular or microbiology by automated and manual methods according to defined policies and procedures.

Performs high complexity tests such as bone marrow, sperm morphology, etc

Analyze test results prior to release of information to chart for validity and accuracy.

Assure that designated turnaround times for results are met and that critical results are appropriately reported and documented.

Perform quality control and proficiency testing procedures as defined by policy.

Interpret and troubleshoot quality control results to ensure accurate and precise test results.

Perform preventative maintenance, advanced troubleshooting and calibration of laboratory instrumentation.

Performs method and instrument evaluation and implementation.

Investigates/resolves technical issues

Participates on interdepartmental committees or teams

Teaches students and trains new partners.

Develops effective quality control programs for area of specialty.

Reviews quality control results, submits data to peer review organization and makes necessary adjustments for area of specialty.

Assures enrollment in appropriate proficiency testing programs, administrates proficiency testing program according to regulatory standards and assures acceptable performance for area of specialty. 

Develops effective system wide policies, procedures and performance standards for area of specialty.

Develops effective orientation checklists and training protocols for partners.

Assures initial and annual tech competency checklists are completed for area of specialty

Provides input for partner performance evaluations.

Evaluates new methods, procedures and equipment for area of specialty.

Assures compliance with regulatory standards and represents area of specialty during accreditation surveys.

Serves as a technical resource to medical staff, system laboratories and other departments in area of specialty.

Maintains appropriate supply level of inventory to assure smooth operation of department.

Keeps current with developing technology and changes in the laboratory industry in area of specialty.

Maintain competency in current procedures and gain competency for new methods implemented.


To perform the job successfully, an individual should demonstrate the following behavior expectations:


- Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.


- Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.


- Shows commitment to the  Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.


- Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Analytical - Uses critical thinking skills and experience to complement data.

Design - Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.

Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Oral Communication - Listens and gets clarification; Responds well to questions.

Written Communication - Able to read and interpret written information.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.


Bachelor of Science degree in Medical Technology or a laboratory science with recent experience in a similar laboratory setting. Minimum 5 years clinical laboratory experience.

Must be qualified to perform high complexity testing according to CLIA 493.1489 Standard; Testing personnel qualifications.


MT/MLS Generalist Certification or Specialty Certification BB, C, H, M, HTL, or CT required.


Passing the Driver’s License Check and/or Credit Check (for those positions requiring).

Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.

Must be able to follow written/oral instructions.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.


While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

Occupational Exposure: Category A - All partners in the specified job classification have occupational exposure.


Neonate (birth – 28 days)

Infant (29 days – less than 1 year)

Pediatric (1 year – 12 years)

Adolescents (13 years – 17 years)

Adult (18 years – 64 years)

Geriatric (65 years and older)


Partner may access patient care information needed to perform their job duties.


Partners, physicians, patients/family, visitors, vendors


The Special Physical Demands are considered Essential Job Function of the position with or without accommodations.

While performing the duties of this Job, the employee is frequently required to stand; use hands to finger, handle, or feel. The employee is required to talk, hear and smell. The employee is occasionally required to walk; sit and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus.

Company info

Mercy Health System.
Website :

Company Profile
Mercy partners give of themselves to serve our patients and the community. Our innovative services and committed professionals, and our dedication to community outreach and to meeting the needs of the underserved, have led to Mercy's incredible transformation over the last 18 years from a stand-alone hospital to a vertically integrated health system with 63 facilities serving 22 communities throughout southern Wisconsin and northern Illinois.

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