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Clinical Team Manager House Calls - Missouri

Company name
UnitedHealth Group

Saint Louis, MO

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Position Description HouseCalls is a unique program designed to enhance and improve quality care for our members. We provide in home assessments to members and tailor our care based on the individual and their health care needs. The HouseCalls Clinical Team Manager (CTM) will directly manage the daily operations of the field staff Nurse Practitioners. Under the direction of the Regional Director, the CTM will assist in developing strategies that result in efficiently managing specific markets while ensuring high quality services are provided to our members. The CTM will be responsible for monitoring key performance metrics and quality improvement as well as procure internal and external relationships which will support expansion and success of HouseCalls business initiatives. Primary Responsibilities: Serve as mentor and coach to HouseCalls Practitioners (HCPs) Demonstrate clinical expertise and guidance, program insight, and support in all aspects of the role Plan and conduct Ride Along visits in accordance with guidelines set forth by senior leadership Travel is expected and is dependent upon specific market and geographical need Assist in hiring and training new HCPs Ensuring enterprise, department, HIPAA, and regulatory compliance:Maintaining security of Protected Health Information (PHI) and Intellectual Property (IP) Responsible for all GSS functions: Update status change, terminations, PTO management, population and network development reconciliation Perform yearly Common Reviews and continually manage performance Implement coaching plans and / or corrective action plans related to standards set forth by business initiatives Regular meetings and collaboration with supporting departments to ensure operational efficiency Plan and develop compelling market strategies and present to SeniorLeadership during Business Reviews Assist in projects and other duties dependent on business needs Staff Development and Engagement Host monthly team meetings to communicate updates on company goals and performance: Monitor and address field concerns and communicate to senior leadership Represents HouseCalls in a positive, solution focused manner that embodies our corporate values: Integrity, Compassion, Relationships, Innovation and Performance Develop strategies to increase job satisfaction and reduce turnover rates Identify key talent and mentor for professional development and career advancement Strong written and verbal communication: Clearly expresses ideas, but is tactfully sensitive to opposing viewpoints Required Qualifications: Successful completion of an accredited Nurse Practitioner program: Masters or Doctoral prepared GNP, FNP, ANP board certified or eligible with an unencumbered license to practice in assigned state or the ability to obtain 5 years practice experience in a clinical setting 1 year of management and leadership experience Preferred Qualifications:2 years management and leadership experience Knowledge of HEDIS and STAR quality measures Proficiency in Microsoft Office products and applications Excellent organizational and administrative skills Experience working in a home setting Experience working within a managed care environmentCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: manager, clinical, GNP, FNP, ANP, HEDIS, STAR, NP, Nurse Practitioner, St. Louis, Kansas City, Springfield, MO, Missouri

Company info

UnitedHealth Group
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Company Profile
About UnitedHealth Group UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone. We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term

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