St. Luke's Hospital
Description Provides accurate and timely clinical laboratory services used in the assessment, treatment and diagnosis of disease. Responsible for resolution of departmental issues. Assists the director in accomplishing department and hospital goals and objectives. Supervises the work of personnel in assigned areas of responsibility, and promotes teamwork and cohesion at all levels. Prinicple Accountabilities: 1. Supervises and coordinates the technical activities of laboratory staff. Closely supervises and participates in high complexity technical testing procedures. 2. Assists the director with annual Laboratory and non-Laboratory staff competency assessment and participates in performance evaluations. Recommends on-going performance improvement activities as necessary, ensures appropriate and timely collection of monthly data for statistical analysis reports. 3. Provides advanced problem solving, troubleshooting, interpretation\/consultation, verification of specimen quality, quality control results, timely reporting of patient test results, instrument calibration, linearites and correlations and appropriate reporting of specimen issues. 4. Designs appropriate work schedules for staff and plans daily work assignments in order to maintain an adequate personnel complement for laboratory efficiency. 5. Performs pre-analytical, analytical and post analytical activities to provide accurate and timely clinical laboratory services. 6. Performs and evaluates quality control procedures to monitor instrument operation or evaluate integrity and quality of reported results. 7. Performs\/oversees preventive maintenance in accordance with established departmental standards and procedures 8. Assumes troubleshooting responsibilities as needed, handling general lab issues as indicated, referring issues to the director as needed. Informs the director in a timely manner of all decisions made. 9. Actively participates in the laboratory continuous quality improvement program, keeping abreast of CQI activities on an ongoing basis, assisting with CQI studies as needed, recommending aspects of care as indicated, and thoroughly investigating and documenting problems and their resolution.\u00a0 Education Bachelor\u2019s Degree in medical technology and a successful completion of twelve month internship in an NAACLS approved clinical program required. ASCP Certification or equivalent as a Medical Laboratory Scientist required Experience 5 years of Clinical Laboratory experience including Microbiology required. Previous supervisory experience preferred. Able to function as a Technical Supervisor as per CLIA\u201988 Demonstrated supervisory skills in managing technical oversight of all sections of the department to include high and moderate testing complexity. Excellent interpersonal and organizational skills. Knowledge of implementing and monitoring daily, weekly, and monthly review(s) of internal and external Quality Controls for all reported test results. Able to assist Director in maintaining and improving departmental Quality plan Excellent communication skills in assisting, educating and managing technical staff with new procedures, policies and action plans under the direction of the departmental director. Must be able to develop action plans to address potential failures and effect rapid change. Must possess technical writing skills to develop new procedures. Excellent computer skills. Thorough knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling implementation of standards Considerable knowledge of laboratory equipment, instrument trouble-shooting, point of care instrumentation, and current point of care standards. Considerable knowledge of the clinical laboratory procedures Experience in assisting and preparing for hospital and departmental regulatory accreditation surveys\u00a0 Ability to manage time, organize daily schedule to meet productivity standards, and cope with professional stress. Working Conditions Manual dexterity, coordination and skillful use of hands when working with equipment. Ability to tolerate exposure to hazardous chemicals. Sufficiently sighted, including color discrimination, to perform analyses. Physical limitations must not impede working with instrumentation and moving easily between multiple workstations. Ability to physically perform necessary documentation. Physical and mental abilities to meet expected turn around times in the lab environment and customer service. Ability to input and retrieve information from instrumentation and laboratory information systems. Ability to safely manipulate biological hazards. Mission\/Values Faithful to our Episcopal-Presbyterian heritage and its ministry of healing, St. Luke's is dedicated to improving the health of the community. Using talents and resources responsibly, our medical staff, employees and volunteers provide care for the whole person with compassion, professional excellence, and respect for each other and those we serve. Core Values: Human Dignity, Compassion, Justice, Excellence, and Stewardship. Human Dignity: We accept and treat all persons as being created in the image of God. Compassion: We respond with caring to the needs of others as if they were members of our family. Justice: We honor each person's rights and responsibilities in light of the common good. Excellence: We set and strive to attain high standards of performance and continuous improvement. Stewardship: We use our talents and resources wisely, with honesty and integrity. FACES - Friendly - Available - Caring - Efficient - Safe Communication Standards: Promotes and provides courteous and effective communication with internal and external customers.
St. Luke's Hospital